Owner FAQs
Answers to your frequently asked questions
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Am I required to make my property available to Section 8?
We follow all federal and state rules and regulations related to Fair Housing and Section 8. We will gladly have a conversation with you to discuss any federal or state programs and associated questions that you may have. -
Are you licensed?
Yes, we are licensed and insured to manage your property in California. -
Can I reach you after hours?
For emergencies related to your property, we are available at all times. Please contact us during regular business hours Monday to Friday 0800-1700 for all non-emergencies. -
Can you put the money directly into my account?
Yes, we will have your funds deposited automatically and you will receive a statement at the same time that the payment has been sent. -
Do I get to see the lease or sign it?
A copy of the lease will be uploaded into your online account and a link will also be emailed to you once signed. As your professional representative, we will sign the lease on your behalf. We will gladly review the lease with you in advance and answer any questions that you may have. -
Do you sell real estate too?
We have long standing relationships with many local real estate experts who can handle your sales transaction needs. -
How and when do I get my checks?
Funds are sent directly to your bank account on the 7th of the month (or the following business day if the 7th occurs on a weekend or holiday). Funds typically clear in your bank between the 9th and 12th each month. -
How is rent collection handled?
Rent is due on the 1st, late on the 2nd and any collection efforts that are required commence on the 3rd. We treat all tenants with respect and reminder notices are provided initially with daily escalation as needed. Most importantly, expectations are set at the time of lease signing. -
How long of a lease do you sign?
12 months. We highly recommend that this is the only length of lease and will gladly discuss the reasons with you. -
How much security deposit do you charge the tenant?
Typically a 1 month security deposit will be collected from the tenant and is held in a secure escrow account until move out date. Larger security deposits may be required up to a maximum of 2 months rent. -
How soon can you start managing my property?
Depending on whether the property is vacant or occupied we can start management immediately. -
What type of properties do you manage?
Our focus is on residential properties in Temecula and surrounding locations. We manage quality single family properties, duplexes, triplexes and multi family apartment buildings. -
What type of reports do I get and how often?
A monthly statement is sent at the same time of payment. At move in and move out you will receive a copy of the property condition assessments and periodic drive by assessments. -
Who holds the tenant security deposit?
The tenant’s security deposit is held in a secure escrow account. The deposit is not sent to the owner but is held to cover any damages deemed necessary at move out.